3D Digital - Digital tv

Middletown, New York 0 comments

Thank you for poor programming and Ever since you switched over to 100% digital I have had a problem watching tv.While watching any of various shows the show will freeze and skip ahead a few seconds.

This does not make telexision viewing enjoyable.. It makes me want to cut cable service and just watch prerecorded movies. I don't expect anything to be done about this. When I have complained in the past you have simply denied that there could even be such a problem and sweep my complaint under the rug.

Thank you for poor mprogramming and crappy broadcasting.If my wife wasn't paying the bills with her disability money I would cancel service and explore different options.

3D Digital Corp is a greedy scam!

Salt Lake City, Utah 2 comments
Not resolved

3D digital Corp IS a greedy corporate scam! You pay them $20,000 for a scanner and only AFTER you make the purchase, they tell you that they won't give you any drivers for it unless you buy their embarrassingly featureless $6,000 software package which is far inferior to free software you can download on the internet. Then, only AFTER you buy the $6000 software, they say "oh.... did you need a license to run that software?" Then they want to charge you another $11,000 for their maintenance plan so you can get the license to run the software you've already paid for. It doesn't end there!.... after you give them $35,000 for all of this, you go to use the scanner and find out that the license has expired and you have to call the company every month and get permission to use the software and get a new license for it because they keep giving you temporary licenses. When you ask them if they could give you a permanent license since you paid $6000 for the software, they say "sorry, company policy".

This is THE worst example of corporate greed and thievery that I have ever witnessed! Their products are horrible and their business ethics are even worse! It's a complete scam! Do not buy from this company, they will do nothing but ask for more money before you can even use their scanner you paid $20,000 for!

The owner Satish is a greedy criminal and needs to be brought down! He lies constantly to get more money from you and then doesn't give you what you pay for, he just makes excuses and says it's company policy. they will be nice to you at first, but when it comes down to it they will *** without a doubt.

Those of you who just got the scanner and say it works fine and that their support is good? YOU JUST WAIT until you get a new computer and want to install the scanner on it, or you have some sort of problem with the scanner or software. they will tell you that they cannot help you unless you pay $1000's more in maintenance fees (which you've already paid), plus you have to pay the shipping! Are you kidding me?

I paid $6000 for horrible software which is not organized or has any features whatsoever, and they refuse to give me a permanent license for it....are you kidding me? After a while they just tell you that they cannot help you any more and you are stuck with a useless $30,000 scanner. ALSO, if you sell your scanner to someone else, Satish tells you that he "will refuse to help them in any way or sell them drivers for the software, because they didn't purchase the scanner from us", he even called me to gloat about the fact that he will not help anyone who buys a used scanner unless they pay them tens of thousands of dollars for their maintenance plan

I had their scanner for years and never once was able to ever use it because I spent all my time on the phone with them trying to get a license to work, I don't think they actually want you to use the scanner, because then you will see how absolutely crappy it is. I've seen much better results from $2000 scanners. DO NOT BUY, trust me.

It's not dramatics, it is true, I've lived it for the past few years, I personally got ripped off and $40,000 later (my entire savings) I was NEVER able to make any use of it and when I got a new computer and wanted to switch it over, they just said "sorry, we can't help you if you don't give us another $11,000, uh... I already paid for all that! AND you can't sell the scanner to recoup your money either, because the owner Satish calls you on the phone and laughs in your face while he tells you he will not help someone who doesn't buy the scanner form them! True story.

Review about: Optix 400 Scanner.

Comments

Anonymous
Bogot, Distrito Especial, Colombia #1296816

I had a very similar problem with this company and this guy...i want to know what did u do at last?

Did you download a free software you could use with your scanner?Please let me know

Anonymous
#444950

Hi Mr. Simpson,

My name is Satish Mysore. I’m the president and CEO of 3D Digital Corp. I am very sorry to hear about your experience with my company. We pride ourselves on our outstanding customer service, and for that reason, I treat any negative feedback we receive seriously.

It sounds like your experience with our company has been far less than satisfactory. I am very sorry to hear this. I understand how frustrated you must feel having read your comments above. You also include my name, so I assume we’ve spoken at some point. I assure you that I had no intention of mistreating you in any way. If you are willing, I would be glad to speak with you further about your experience. I would like see if there is anything that can be done to resolve your frustration with our company.

I am always looking for ways to improve, so thank you for making me aware of this issue, and for giving me the opportunity to help you. I look forward to hearing from you.

Best Regards,

Satish Mysore

3D Digital - Changed service on 6/2/10

Willingboro, New Jersey 0 comments

Digital TV channels were limited to 26 channels on HD ready TVs.Only way to get HD is to have a huge digital DVR for each television costing approx $10 for each TV.

Some of our wall TVs need a box bigger than them to get all channels. This ANTIQUATED. We have spent thousands of dollars to update our analog televisions with beautiful slim wall sets and now we have to have an UGLY HUGE box in order to watch channels like FOX NEWS. WHY?

HD television has set us back two decades. Two years ago I didn't need a box on every TV to watch 100 channels BUT NOW I DO. I am paying more and getting LESS, MUCH LESS.

The industry is scamming everyone.WHY is this well publicized??

3D Digital, Corp. is a scam

Christmas, Florida 4 comments

These fools sell a 3D scanner for reverse engineering. It does not hold a tolerance and uses three software packages to run. It will NOT work for anything larger than a basketball, although they say it will. BS.

I've been using (trying) it for months and have yet to show any results. customer support says "i cannot help you any more". Satish (owner) lies and constantly backpeddles his comments.

Stay away from this company. There are no help files and no manuals with the product. They get extra support money on call in support, and still cannot help you. Look to other manufactures with a real scanner. You get what you pay for with 3D Digitals toy.

Review about: 3D Scanner.

Comments

msimpson
#427264

The owner Satish is a greedy criminal and needs to be brought down! He lies constantly to get more money from you and then doesn't give you what you pay for, he just makes excuses and says it's company policy. they will be nice to you at first, but when it comes down to it they will *** without a doubt.

Those of you who just got the scanner and say it works fine and that their support is good? YOU JUST WAIT until you get a new computer and want to install the scanner on it, or you have some sort of problem with the scanner or software. they will tell you that they cannot help you unless you pay $1000's more in maintenance fees (which you've already paid), plus you have to pay the shipping! Are you kidding me?

I paid $6000 for horrible software which is not organized or has any features whatsoever, and they refuse to give me a permanent license for it....are you kidding me? After a while they just tell you that they cannot help you any more and you are stuck with a useless $30,000 scanner. ALSO, if you sell your scanner to someone else, Satish tells you that he "will refuse to help them in any way or sell them drivers for the software, because they didn't purchase the scanner from us", he even called me to gloat about the fact that he will not help anyone who buys a used scanner unless they pay them tens of thousands of dollars for their maintenance plan

I had their scanner for years and never once was able to ever use it because I spent all my...

Umm NO "Bensmoot" this is not dramatics, it is true, I've lived it for the past few years, I personally got ripped off and $40,000 later (my entire savings) I was NEVER able to make any use of it and when I got a new computer and wanted to switch it over, they just said "sorry, we can't help you if you don't give us another $11,000, uh... I already paid for all that! AND you can't sell the scanner to recoup your money either, because the owner Satish calls you on the phone and laughs in your face while he tells you he will not help someone who doesn't buy the scanner form them! True story.

Show more
msimpson
#427255

3D digital Corp IS a greedy corporate scam!You pay them $20,000 for a scanner and only AFTER you make the purchase, they tell you that they won't give you any drivers for it unless you buy their embarrassingly featureless $6,000 software package which is far inferior to free software you can download on the internet.

Then, only AFTER you buy the $6000 software, they say "oh.... did you need a license to run that software?" Then they want to charge you another $11,000 for their maintenance plan so you can get the license to run the software you've already paid for. It doesn't end there!.... after you give them $35,000 for all of this, you go to use the scanner and find out that the license has expired and you have to call the company every month and get permission to use the software and get a new license for it because they keep giving you temporary licenses.

When you ask them if they could give you a permanent license since you paid $6000 for the software, they say "sorry, company policy".

This is THE worst example of corporate greed and thievery that I have ever witnessed! Their products are horrible and their business ethics are even worse!

It's a complete scam!Do not buy from this company, they will do nothing but ask for more money before you can even use their scanner you paid $20,000 for!

Anonymous
#204658

It seems this guy is full of complaints , i just contact the comapny and bought the product , they seem to be very good.

anothe company i know of has also bought this product and they are happy too.

bensmoot
#43855

Hmmmm.....Sounds like a dramatic overreaction to me.

I use their scanner and have had very little trouble with it. I've had to call support twice and they've been very helpful. The scanner was recommended to me by a friend at a different company who was really happy with it as well.

My guess is that your a competitor with an inferior product, right?As per my experience and the things I've heard about this company, this definitely sounds fake to me.

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